Preámbulo

Bienvenidos a LinguaTV. Con la solicitud de inscripción como usuario de LinguaTV, se entenderán aceptadas por el solicitante las siguientes condiciones generales de contratación (en lo sucesivo, „CGC“) parael uso de sus servicios.

LinguaTV explota bajo distintos dominios de nivel superior (tales como LinguaTV.com, LinguaTV.de, y otros), bajo distintos subdominios y bajo distintos nombres de estos dominios los servicios de LinguaTV. Todas las páginas web que LinguaTV pone al servicio de sus usuarios se designarán en los sucesivo como „páginas web de LinguaTV“.

Las presentes CGC regularán la relación contractual entre el usuario y LinguaTV, con independencia de cuál sea la página web de LinguaTV en la que el usuario se haya registrado o a la que se haya conectado.

El usuario celebra con LinguaTV GmbH, con domicilio en Bötzowstr. 12, 10407 Berlin, el contrato sobre el uso de los servicios de LinguaTV. Otros datos de contacto, los datos del correspondiente registro mercantil y el nombre de una persona con poder de representación de LinguaTV pueden encontrarse en la declaración de propiedad y autoría (Impressum/ Aviso legal).

1. Objeto del contrato

1.1 Las páginas web de LinguaTV ofrecerán a los usuarios registrados dos modalidades de uso: a) una suscripción gratuita con acceso a productos y servicios gratuitos (en adelante "suscripción gratuita") y b) una suscripción de pago con acceso a servicios y materiales de pago exclusivos para el aprendizaje de idiomas extranjeros (en adelante referida como "suscripción de pago" o "cuenta premium").

1.2 La cuenta premium de LinguaTV ofrecerá a los usuarios registrados un acceso de pago a la plataforma y material de aprendizaje explotada por LinguaTV. En todos los casos se activarán los contenidos o los servicios pagados por el usuario.

1.3 Los pormenores sobre las cuotas a satisfacer por los servicios de LinguaTV están regulados en las páginas web de LinguaTV. Los precios que allí figuran serán vinculantes. Todos los precios se entenderán con el IVA incluido. Siempre será de aplicación la lista de precios en cada momento vigente. La cuota por los servicios de LinguaTV para todo el período contratado deberá hacerse inmediatamente efectiva con la emisión de la factura. El usuario podrá abonar la cuota utilizando los medios de pago ofrecidos, en particular mediante las tarjetas de débito o de crédito aceptadas. Si una cuota no pudiera ser cobrada, el usuario correrá con todos los gastos que por tal motivo se originen, en particular con los gastos bancarios relacionados con el impago de lo debido y otros gastos similares en la medida en que dicho usuario sea responsable del hecho que haya originado tales gastos. LinguaTV podrá enviar a los usuarios por correo electrónico las facturas relacionadas con las cuotas satisfechas por sus servicios.

1.4 Para cargos por transferencia SEPA se requiere un periodo reducido de notificación al banco de 2 días naturales para Alemania, Austria y España y 5 días naturales en otros países.

1.5 Si el usuario está en posesión de una clave de licencia o un código promocional para el uso de los servicios de LinguaTV, deben tenerse en cuenta los términos y condiciones relativos a estas ofertas. No se enviará factura cuando no haya obligación de pagar.

1.6 El usuario aceptará el hecho de que un 100% de disponibilidad de las páginas web de LinguaTV no es técnicamente realizable. Sin embargo, LinguaTV procurará, en la medida de lo posible, mantener la constante disponibilidad de sus páginas web. En particular, el usuario aceptará que las necesidades de mantenimiento, seguridad o capacidad, además de otras circunstancias fuera del alcance de LinguaTV (tales como averías en las redes públicas de comunicación, caídas de corrientes, entre otras), podrán ocasionar averías de corta duración o a la suspensión transitoria de los servicios de las páginas web de LinguaTV.

2. Registro y conclusión del contrato

2.1 Las ofertas y las presentaciones a LinguaTV no acarrearán ningún compromiso. Una vez concluido el proceso de inscripción en el registro, el usuario presentará una oferta para el contrato de uso de los servicios de las páginas web de LinguaTV. A su vez, LinguaTV aceptará esta oferta al activar para el usuario los servicios de sus páginas web. Con esta aceptación quedará perfeccionado el contrato entre el usuario y LinguaTV.

2.2 El contrato relativo a la compra de los servicios de pago de LinguaTV entra en vigor cuando el usuario hace clic en el botón "pagar ahora".

2.3 El acuerdo contractual solo puede hacerse por personas mayores de edad, salvo que cuenten con la autorización de su representante legal. El usuario estará obligado a facilitar datos veraces y completos y a informar inmediatamente a LinguaTV sobre cualquier modificación de los datos.

2.4 En la fase de inscripción el usuario elegirá una clave de acceso que deberá mantener en secreto. LinguaTV no revelará la clave de acceso a ningún tercero y no podrá preguntar en ningún momento por dicha clave. Si LinguaTV constatara un uso indebido de la cuenta del usuario, podrá bloquear de inmediato el acceso de dicho usuario.

2.5 LinguaTV enviará al usuario un correo electrónico automático al recibir el registro del usuario. Este correo contendrá un enlace mediante el cual el usuario podrá validar su dirección de correo. El proceso de registro será completado solamente después de la activación mediante este enlace de confirmación. LinguaTV tiene el derecho de limitar o prohibir el acceso a sus páginas web hasta que la dirección de correo electrónico sea confirmada.

3. Derecho de revocación del consumidor

Si el usuario de LinguaTV se hubiera registrado con una finalidad no acorde a su actividad comercial ni a su actividad como profesional autónomo, le serán de aplicación como consumidor, en el sentido del artículo 13 del Código Civil alemán (BGB), las siguientes disposiciones:

Derecho de revocación

El usuario podrá revocar el registro para los servicios de pago de LinguaTV en un plazo de dos (2) semanas, sin indicación de las causas, enviando un texto escrito (por ejemplo, una carta, un fax o un correo electrónico). El plazo empezará a contar una vez que LinguaTV haya activado su condición de miembro y, como muy pronto, con la recepción de estas instrucciones. Para que se tenga por observado el plazo de revocación, bastará, en cada uno de los casos anteriores, el envío de la revocación en tiempo oportuno. La revocación podrá, en cada uno de los casos anteriores, enviarse por correo a LinguaTV GmbH, Bötzowstr. 12, 10407 Berlin, Alemania, fax: +49 (0) 30 428 027 52, e-mail: info@linguatv.com.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

4. Warranty and Liability

4.1 Any damage compensation claims, regardless of the legal reason, which are asserted against LinguaTV (including its vicarious agents), that are based upon simple negligence shall be valid only if an essential contractual obligation/cardinal obligation has been violated. In this case, damage compensation claims shall be limited to the amount of typically foreseeable damages. Cardinal obligations are obligations that are absolutely necessary for the proper performance of the contract and that the customer can normally trust and expect to be complied with.

4.2 LinguaTV takes no liability for the information provided being correct, complete or up-to-date. Likewise, LinguaTV does not guarantee the usability of the data for the User.

4.3 LinguaTV takes no liability for lost earnings or other financial losses. The limitations and exclusions of LinguaTV’s liability extend to the personal liability of its employees, representatives and assistants.

The above-mentioned limitation of liability shall not apply to any claims invoking damage to life or health of the user or when the customer’s claims arise as stated in §§ 1 and 4 of the German Product Liability Law.

5. Termination of the Contract, Repayment of Pre-Paid Fees

5.1 The User can terminate the “Free Membership” agreement at any time and without giving any reason by written notification. The Agreement can be terminated by submitting the contact form, which can be accessed on any page of the LinguaTV websites, by fax, e-mail or letter. Upon the termination of contract, the User must enter the username and e-mail address that was used to register on the LinguaTV websites.

5.2 The User and LinguaTV are both entitled to terminate any fee-based services without giving a reason with a notice of fourteen (14) days before the expiry of the minimum subscription period booked, or fourteen (14) days before the expiry of an extension period. The Agreement can be terminated by submitting the contact form, which can be accessed on any page of the LinguaTV websites, by fax, e-mail or letter. Upon the termination of contract, the User must enter the username and e-mail address that was used to register on the LinguaTV websites. If the contract is not terminated, it will renew automatically for the previously chosen subscription period. After cancellation the User has access to the service until the end of the subscription period. After the termination of fee-based services, the User can keep the free membership until its termination. The provisions of section 5.2 shall not affect the right of extraordinary termination for an important reason.

5.3 A legitimate cause for the termination of this agreement by LinguaTV shall be, in particular, an event which makes it impossible for LinguaTV to continue the agreement to the end of the termination period set forth in accordance with established procedure, all things considered and all interests of LinguaTV and the User being taken into account. LinguaTV also reserves the right to terminate the agreement in particular in the following cases:

• failure to comply with the legal regulations
• breach of contractual obligations by the User, in particular with reference to section 2 of these Terms and Conditions
• harm caused by the User’s actions to other User(s).

5.4 With legitimate cause, as set forth in Section 5.3, and regardless of the reason for the termination of contract in accordance with Section 5.3, LinguaTV shall be also entitled:

• to remove information/content posted by the User
• to send a cease-and-desist warning
• to deny the User access to the services provided by LinguaTV websites.

5.5 The user shall have no right to claim reimbursement of advanced payments in the following cases:

• when the termination of contract was initiated by LinguaTV with legitimate cause in accordance with Section 5.3
• when the User’s access to his/her user account was blocked by LinguaTV in accordance with section 5.4
• when the contract with LinguaTV is terminated by the User before the expiry of the purchased minimum period of use.

However, the User’s right to claim reimbursement of advance payments shall be maintained, if the User terminates the contract with legitimate cause in reference to the contractual responsibilities of LinguaTV.

5.6 A self-renewing Premium Account (subscription contract) that was purchased via the Google Play or Apple App Store must also be cancelled via the Google Play or Apple Store. The cancellation deadline is fourteen (14) days prior to the end of the purchased subscription period or fourteen (14) days prior to the end of an extended subscription period.

6. General User Obligations

6.1 The User is obligated:

6.1.1 to provide only true and non-misleading information in the user profile and in all communication with other users and not to use pseudonyms or stage names.

6.1.2 to make sure that he/she has obtained all necessary permits required for posting photographic material on the LinguaTV website. The user is not allowed to publish photographs and images representing other non-existent people or other creatures (animals, fantasy creatures, etc.)

6.1.3 while using the information resources and services available on the LinguaTV website, to observe the applicable laws and the rights of third parties.
In particular, the User shall be prohibited from:

• using offensive, racist or defamatory material, regardless of whether it refers to other Users, LinguaTV’s employees or other individuals or enterprises
• using pornographic material or content violating the law for the protection of young people, or promoting, offering or distributing products with pornographic material or content, thereby violating the law for the protection of young people
• harassing other Users, particularly with spam, (see § 7 of the Unfair Competition Act)
• using unauthorised content protected by law (e.g. Copyright Act, Trademark Protection Law, Patent Law, Law on Protection of Industrial Designs and Models, Design Law, Utility Model Law)
• promoting or ordering goods or services protected by law and acting against the fair competition practices, including such progressive customer acquisition practices as “pyramid schemes”, “snowball systems”or “chain distribution systems”.

6.1.4 to refrain from engaging in any of the following actions violating generally accepted rules of conduct, even if such actions do not constitute a direct violation of law:

• dispatch duplicative e-mails to a large number of users simultaneously,
• dispatch duplicative private messages to several users simultaneously (chainmail)
• promote multilevel marketing, including advertising and ordering (multilevel marketing and multilevel network marketing),
• communicate using explicitly or implicitly suggestive sexual language.

6.2 The User shall be prohibited from the following:

• using any devices, software or scripts when using LinguaTV websites. However, the User may use the interfaces or software provided by the LinguaTV websites within the scope of its services.
• blocking, overwriting, modifying and copying of any content, unless such actions are required for the proper use of LinguaTV services.
• distributing and public rendering of any information material owned by LinguaTV website and other users.
• performing any actions, which may affect the functionality of the LinguaTV websites’ infrastructure, particularly by resource overload.

7. Changes to the Range of Services Offered on LinguaTV Website, Modifications to the Terms of Use

LinguaTV reserves the right to change the range of services offered on the LinguaTV websites at any time or offer different services, but only to an extent that is reasonable to the User.

8. Protection of Trademarks and Other Rights of LinguaTV

8.1 LinguaTV’s materials are protected by copyright law against reproduction and misuse. The illegal reproduction, distribution and publication of the platform’s contents or imitation that goes beyond the agreed terms of use will be pursued by LinguaTV with civil, and where necessary, criminal sanctions.

8.2 The User has the right to make simple use of purchased content. However, LinguaTV retains all the rights to all materials. The User is not allowed to duplicate, modify, distribute, copy or permanently store materials, in particular for the purposes of building a database or distributing the materials to third parties.

9. Responsibility for Content, Data and/or User Information

9.1 LinguaTV accepts no liability for content, data and/or information provided by its users, similarly for the content of links to external websites. In particular, LinguaTV is not warranted to vouch for the accuracy of such content, that it fulfils a particular aim or that it can serve a particular purpose.

9.2 Should the User recognize a usage of the LinguaTV websites which is contrary to the legal and contractual parameters (including the usage of pseudonyms or switched identities), he/she can notify LinguaTV using the contact form available from on all pages of the LinguaTV websites.

9.3 The User acknowledges that the LinguaTV websites and their affiliated enterprises maintain the right to save content submitted by Users for an unlimited amount of time. LinguaTV has the right to distribute, publish, make publicly available, offer for download and use for online and printed media for LinguaTV and its affiliated enterprises this content free of charge. LinguaTV also reserves the right to publish edited content.

9.4 The User confirms that he/she has all the rights to use submitted content and excuses LinguaTV and its affiliated enterprises from any claims by third parties made on the basis of User-submitted content.

9.5 LinguaTV retains the right to delete any content posted by its users at any time. Claims for damages by the Users regarding deleted content are expressly forbidden. The User is responsible for saving his/her own data.

10. Data Protection

LinguaTV is well aware that it is important to its Users that all personal data provided to LinguaTV be handled sensitively. LinguaTV observes all the relevant legal data protection requirements (as outlined by German Data Protection Law, European data protection guidelines and all other applicable data protection laws). LinguaTV will not pass on or draw attention to the personal data of its Users to third parties without the authority of its Users. The particulars regarding the handling of User data are set out in the privacy statement clause of LinguaTV.

11. Customer Support

Customers can send any questions or comments about their contracts with LinguaTV or the services provided by LinguaTV on the LinguaTV websites at any time by using the contact form available on every page of the websites, or by fax or post.

12. Final Provisions

12.1 Any amendment to the Agreement terms shall be made in written form. Any additional verbal agreements shall be void.

12.2 LinguaTV retains the right to alter the Terms and Conditions at any time without providing a reason unless the alterations are unreasonable for the User. LinguaTV will inform the User of any changes to the Terms and Conditions with sufficient notice. Should the User not express disagreement with the new Terms and Conditions within six (6) weeks after notification, this will be considered as an acceptance of the altered Terms and Conditions by the User. LinguaTV will notify the User of his/her rights of objection and the deadline in the relevant notification.

12.3 So long as there are no other provisions, the User can submit any matters to be communicated to LinguaTV by e-mail using the contact form available on all of the LinguaTV websites or per fax or post. LinguaTV can communicate with the User per e-mail, fax or post at the addresses provided by the User as the current contact information in the User account.

12.4 In the event that any provision of this Agreement become void or shall be found unenforceable, the remaining provisions of this Agreement shall remain in force. In the event that a provision be found unenforceable, the contracting parties agree to replace such provision with a substitute provision that most closely reflects its economic meaning, if possible, and that is enforceable under law. The same shall apply to contract deficiencies (absence of required provisions).

12.5 To the extent permitted by law, the exclusive place of jurisdiction shall be the registered office of LinguaTV GmbH.

12.6 The relationship between parties shall be governed by German law, except for the UN Convention on Contracts for the International Sale of Goods unless this is contravened by mandatory legal regulations.

Version as of 3rd of July 2016