Can I ask who is calling, please?

Jessica calls Lucas to discuss his e-mail about project delays.

Jessica calls Lucas to discuss his e-mail about project delays. Unfortunately, a bad international phone connection may cause even more confusion. Will Jessica be able to find out what's going on?

In this lesson you will:

  • read and complete a dialogue to test your reading comprehension
  • read an article about telephone protocol
  • practise words and phrases connected with making telephone calls
  • practise useful phrases you heard in this video
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