Dealing with Complaints about Meals

Unfortunately, there is a misunderstanding about the order...

Unfortunately, the waitress miscommunicated the order to the chef. Tom and his business partner are going to have to wait even longer for the correct order to be brought out. Will the restaurant offer to compensate them in anyway?

You learn:

  • presenting an order
  • apologizing for an order mistake
  • providing explanations
  • offering compensation
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Course Overview

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    English for Hotel and Tourism Professionals

    English    B1-B2     20 Lessons      approx. 2000 Exercises  

    Learn hotel English at LinguaTV: commerical English course online for hotel staff and tourism guides. Practice-oriented commercial English training for professionals.