Telephoning

Ralf answers a phone call while his boss is in a meeting. The phone call is very important so Ralf needs to ensure that he takes detailed notes to give to his boss.

Ralf answers a phone call while his boss is in a meeting. The phone call is very important so Ralf needs to ensure that he takes detailed notes to give to his boss.

 

You learn:

  • Answering the phone
  • Introducing yourself
  • Discussing technical information
  • Confirming details
  • Closing a call
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Course Overview

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    Technical English

    English    A2-B1     18 Lessons      approx. 300 Exercises  

    This LinguaTV course is designed to provide specific vocabulary for different technical areas of work.

    Description

    Paul Smithers and Ralf Krammer have both started working with new employers. Join Ralf as he is given a tour of his new workplace and as he takes a detailed phone call for his boss for the first time. Learn from Paul when he has problems with his scanner and needs to call the IT department. With LinguaTV you will learn words specific to your needs for your workplace.

    These normal situations will better prepare you for everyday life at work!

    Suitable for:
    People with a good prior knowledge of English
    Those working in a range of areas – IT, support

    Quick Facts


    12 lessons with dramatic videos with realistic dialogues and video tutorials
    Approx. 25 hours of learning
    Over 130 interactive exercises and learning games, such as video quizzes, multiple choice and much more
    Authentic scenarios, relevant vocabulary and important phrases
    Subtitles and transcripts to aid understanding, which can be shown or hidden from view
    Integrated online dictionary just a double-click away
    Glossary
    Learning Management System with Progress Control and Recommendations for your Learning"

     
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    Lesson details

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    Enjoy the combination of entertaining learning videos and a wide variety of interactive exercises.

    Have fun as you discover and learn with LinguaTV!



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