Telephoning
Ralf answers a phone call while his boss is in a meeting. The phone call is very important so Ralf needs to ensure that he takes detailed notes to give to his boss.
Ralf answers a phone call while his boss is in a meeting. The phone call is very important so Ralf needs to ensure that he takes detailed notes to give to his boss.
You learn:
- Answering the phone
- Introducing yourself
- Discussing technical information
- Confirming details
- Closing a call
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